Helpful Tips from Jacksonville, IL

Q. How long have you been in business?

A. Turner Tree Service has been in business for over 50 years.

Q. How long does it take to get an estimate?

A. Once you call to receive a free estimate, depending on your location and schedule, we should be able to look at the job within a few days.

Q. Do I have to be home when you are working?

A. In most cases the answer is no. If you prefer to be present, we will try to accommodate your schedule. We have to be able to get onto your property and bring in equipment if necessary. It is our goal to perform tree and landscape services safely and efficiently with a minimum of inconvenience to you as our customer.

Q. How do I pay for the work?

A. Upon completion of you project, an invoice will be mailed to you within the next week. From there, you can come into our office to pay with cash, check or card OR mail your payment back to us OR pay with card over phone by calling 217-2437479.

Q. Should I take the lowest estimate for the job?

A. Taking the lowest estimate is not always the best choice. Check into everyone's work history and their results. Base your decision on the quality of work that each company is able to produce while keeping the price reasonable. Remember, you get what you pay for!

Q. What are the benefits of maintaining my trees?

A. Being "tree aware" can have several benefits:

- Proper pruning can prevent future accidents (i.e. dead branches falling on your home). Many home insurance agents would thank you for this!

-Proper maintenance can increase longevity of a tree's good looks (According to Management Information Services/ICMA, landscaping, especially with trees, can increase property values as much as 20 percent!)

- Being aware of your tree can alert you to possible pest problems, thus increasing the chances of survival with early detection and treatment

Q. Will heavy equipment be brought onto my property?

A. Depending on the location and type of work to be done, we may have need of heavy equipment on your property. If we must, we will always make sure this is okay with you as our customer. We will never take anything into your yard without your knowledge.

Q. How much does it cost to remove a tree?

A. The cost of removing a tree has many factors. The size and location of the tree will have the biggest impact on the price. If you would like to have a tree removed we will come and look at it for you and give a free estimate.

Q. Why should trees be trimmed?

A. There are many reasons people trim/prune their trees. You may prune trees to keep its shape or trim them if they are outgrowing an area. They are also trimmed for structural support and damaged or diseased limbs.

Q. When should I trim my trees?

A. When to trim a tree depends on the species. Trees such as Maples, Elms, Dogwoods, Birches, etc.. should be trimmed in late summer/fall to prevent "bleed." Flowering trees should be trimmed in the early summer or after they have lost their blooms.

We understand that this timing is not always convenient. These are recommendations are to ensure your tree's recovery from pruning is as stress-free as possible.

Q. What constitutes a hazardous tree?

A. A hazardous tree is defined as any defective tree, or tree part, that poses a high risk upon its failure or fracture to cause injury to people or do damage to property. A hazardous tree has one or more defects which decreases its structural integrity and gives it an increased potential for failure. 

Defects that are visible or detectable include cracks, decayed wood, weak branch unions, cankers, poor tree architecture, root problems, and dead tree or branches.